1、Service preamble:
   Now the market a lot of low-quality low-cost anti-static products，customers indeed if there is a demand, they are absolutely satisfied, if our customers need high-quality professional anti-static products and services, the market is still lacking, that is Protec Industrial CO.,LTD survival significance.
2、Service idea : To make the service better and faster.
3、Service purpose ：Service oriented — guarantee ?price value and premium.
4、Service express:
(1)Advisory service:
   Since your purchase products, we will provide you with product to use knowledge, product installation to guide , product of the day-to-day to maintain knowledge and advisory services.
(2)Onsite service:
   You need service, the company can contact headquarters or branch offices around, our company staffs will provide with the best quality and convenient service.
(3)Prompt service:
   When I need your staffs received a telephone or information service, Conducted within 24 hours of onsite service, Special circumstances of not more than 72 hours.
(4)Training service:
   Our company staffs could be based on the needs of onsite for the use of products,maintain and upkeep side of professional training service.
(5)Visit service:
   Our company on a regular time schedule (not to exceed one month) or non- regular time schedule I use your onsite or telephone service, in the meanwhile accordance with your the needs onsite to proceed to make a circuit of service.
(6)Post service:
   If product to appear an accident,you will an accident product to post reach your a branch company and the headquarters of a team lately.
5、Service motto:
   With our commitment to the dignity of the same, and our quality of life counterparts.
6、Service principles:
   Respond to market changes and create service difference, and insist that quality management, the pursuit of quality excellence, to based oneself on technological innovation, and lay stress on the development, grasp the needs of customers, enhance brand value.
7、Service mission:
    We in the creation of the world's most cleansing products and service,the same request Protec’s staff the world's most clean heart and soul.
8、Service requirements:
   In the quality of service,service is in the details, service in a timely and service in the brand,in the transposition service,in the attitude of service,thorough service,in the integrity of service in the character.
9、Service value:
  (1) The pursuit of excellence, from listening to the customers beginning……
  (2) The courage to promise, and being ready to practice, to meet the customer and the creation of value.